RETURN POLICY

If you are not entirely satisfied with your purchase, Kimano is here to help.
Shipping
• You are responsible for the return shipping costs.

• Shipping costs are non-refundable—if you receive a refund, the cost of return shipping will be deducted.

• Please return the item to the following address:
G. PIPPIONE
VIA BORGO DORA 24, TURIN
ITALY
Returns
• You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused, unworn, and in its original condition with all tags attached.

• Your item must be in the original packaging and include the receipt or proof of purchase.

TO QUALIFY FOR A RETURN, THESE ITEMS MUST:

• Not show any signs of wear (e.g., no direct skin contact without protective undergarments)

• Have no stains, odors, or damage

• Have all original tags and packaging intact

If an item does not meet these conditions, we reserve the right to refuse the return and may send it back at the customer’s expense.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.

•If your return is approved, we will initiate a refund to your credit card or original payment method.

•Refund processing time depends on your card issuer’s policies.

•Shipping costs are non-refundable—if you receive a refund, the cost of return shipping will be deducted.
crossmenu